Global Roundtable on Government Performance Management

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2013/12/11 to 2013/12/12
Shahjehan Hall, The Taj Palace, Sardar Patel Marg, Diplomatic Enclave, New Delhi - 110 021


The Global Roundtable on Government Performance Management was inuagurated by Shri Ajit Seth, Cabinet Secretary, Government of India on December 11, 2013. The Roundtable was successfully concluded on December 12, 2013 with participation from over 300 senior central and state government officials. 17 highly distinguished speakers from various contries gave insights into the GPM system in their country and compared and contrasted it with the Indian system.

Summary of ProceedingsDownload Brochure | Download Agenda | Global Roundtable Community of Practice

No civilized society can function effectively without an effective government. All countries use government as a mechanism to provide services that benefit all citizens: police, judicial services, national defense, and municipal services. Government also serves as a means of making some of the most important collective decisions: nature of the health system, education system, water and sewage system, roads and highways system. Given this pervasive nature of government, its performance has a direct bearing on the welfare of citizens.
Enhanced government effectiveness not only affects the welfare of citizens in the short run but also in the long-run. In the increasingly globalized world, government effectiveness is the key determinant of a country’s competitive advantage. Experts agree that in the long run, race among nations will be won or lost not on the basis of comparative advantage arising from resource endowment, but by the competitive advantage created by effective governments.
This Roundtable on Government Performance Management is inspired by our belief that returns from improving effectiveness of the government are immense. Further, we believe that the majority of these benefits accrue to the socially and economically weaker sections of our society.  Hence, we do not believe that there is a trade-off between efficiency and equity. Extra effort spent on improving government efficiency is likely to do more good on the margin than spending it on a program that does not work effectively.

Both federal and state governments around the globe are under increasing pressure to provide results that matter to the public, often within severe resource constraints. At the same time, government officials and managers are challenged to overcome the public’s lack of trust in government at all levels. Thus, this is the time for governmental leaders to ensure that the organizations they lead are taking responsibility for achieving results that matter to the public – by implementing effective government performance management systems.

The Indian System

In India aPerformance Monitoring and Evaluation System (PMES) for Government Departments was initiated by the Government of India (GOI) in September 2009 with a view to assess their effectiveness in achieving their stated objectives. The centerpiece of this policy is Results-Framework Document (RFD).

A Results-Framework Document (RFD) is essentially a record of understanding between a Minister representing the people’s mandate, and the Secretary of a Department responsible for implementing this mandate.  This document contains not only the agreed objectives, policies, programs and projects but also success indicators and targets to measure progress in implementing them. To ensure the successful implementation of agreed actions, RFD may also include necessary operational autonomy. It attempts to shift the focus of the Departments from input and rule based to results –based approaches.

The RFD seeks to address three basic questions: (a) What are Ministry’s / Department’s main objectives for the year? (b) What actions are proposed by the Department to achieve these objectives? (c) How would someone know at the end of the year the degree of progress made in implementing these actions? That is, what are the relevant success indicators and their targets which can be monitored?

Performance Management Division (PMD), Cabinet Secretariat, was established by the Government with a mandate to roll out the PMES. Today PMES / RFD policy covers 80 Departments of Government of India and some 800 Responsibility Centres under them. In addition, 17 States of the Indian Union are at various stages of implementing RFD policy. During the past four years of implementation, PMES has established itself as a system that takes a comprehensive and unified view of each Department’s / Ministry’s overall performance.

As a part of the PMES/RFD policy, various initiatives like Citizen’s / Clients Charter, Computerized Grievance Redress Mechanism, ISO 9001 implementation in Government Departments, innovation eco system in Government,  etc. have also been introduced.

For more information on PMD, PMES, and RFD, please visit our website:


The Global Roundtable is primarily intended to be a dialogue among experts and decision makers from across the world. The speakers participating in the Roundtableare as follows:

  1. Mr. Ray Shostak, Former Head of Prime Ministers Delivery Unit, UK
  2. Mr. HumbertoFalcao Martins, CEO/Director, Instituto Publix, Brasilia, Brazil
  3. Mr. Richard Ndubai, Former Permanent Secretary for Performance Contracts, Office of the President, Kenya
  4. Dr. Nowook Park, Founder of the Centre for Performance Evaluation and Management, Korean Institute of Public Finance, Korea
  5. Mr. Koshy Thomas, Head, Outcome based Budgeting Project Team, Ministry of Finance, Malaysia
  6. Ms. TumiMketi, Deputy Director General, The Presidency, Department of Performance Monitoring and Evaluation, South Africa.
  7. Mr. Jitinder Kohli, Former Head of Productivity and Structure Reform in Her Majesty’s Treasury, UK
  8. Ms. Elizabeth Curda Assistant Director, Strategic Issues, Government Accountability Office, USA
  9. Mr. Achim Von Heynitz, Formerly Strategy and Policy Adviser, Chatham House and Vice, President EBRD 
  10. Mr. Heru Prasetyo, Deputy Head of Indonesia President's Delivery Unit, UKP4 Office, Indonesia
  11. Mr. Jairo Acuna-Alfaro, Policy Advisor, Public Administration Reform and Anti-Corruption, UNDP, Vietnam
  12. Mr. Roger Scott Douglas, Secretariat on Performance Measurement and Productivity, Treasury Board, Canada
  13. Ms. Joanna Watkins, Co-Leader, Public Sector Performance Global Expert Team, The World Bank


Each country expert will be paired with a member of the Ad-Hoc Task Force (ATF) from the Performance Management Division, Cabinet Secretariat, Government of India who will act as discussants.

Who should attend?

The Roundtable is designed to facilitate communication and learning amongst various Countries on the subject of Government Performance Management. The Roundtable will be of interest to everyone globally who isworking, studying,or researching in the area of GPM. Senior officers from Central and State Government, senior managers from Public Enterprise, distinguished academicians, members of the think tanks, and experts involved in implementing performance management system at federal and state levels can all gain for this unique learning experience.

The participation in the Global Roundtable is by invitation only.

Area of Focus

The Roundtable is intended as a learning exercise for improving Government Performance Management(GPM) System and practicesglobally.  Each expert would be expected to describe the GPMSystemof their country, and compare and contrast it with the Indian system and practices. This will allow the speakers to highlight the success stories of their countries.The following areas will be covered during the Roundtable for each country participating:

  1. When and why was the government-wide performance management system implemented? Has it survived political transitions?
  2. What is the current coverage of the government performance management (GPM) system?
  3. What is the main objective of the GPM?
  4. What aspects of government performance are evaluated?
  5. What is the methodology for performance evaluation?
  6. What is the annual process for implementing GPM?
  7. What is the institutional mechanism for implementing GPM? Who does what?
  8. What are the consequences of performance evaluation results? Is there an incentive system linked to GPM?
  9. What has been the impact of the system? Any impact evaluation done?
  10. What are the plans for improving GPM?
  11. How does it compare and contrast with the Indian PMES / RFD system?


The Global Roundtable has the following major objectives:

  1. Take stock of global best practices in Government Performance Management (GPM)
  2. Contribute to literature on comparative analytics in the area of GPM.
  3. Document the ‘state-of-the art’ in GPM
  4. Identify potential areas of improvement in the Indian GPM
  5. Create a global community of practice for GPM


The Global Roundtable is being organized by the Institute of Public Enterprise (IPE)in collaboration with the Performance Management Division (PMD), Cabinet Secretariat, Government of India, under the auspices of Community of Practice GO-PEM-PAL (Government Performance Management Peer Assisted Learning). 


An International Workshop on Government Performance Management was held in New Delhi, India from July 1-12, 2013, organized by the Institute of Public Enterprise (IPE) in collaboration with Performance Management Division (PMD), Cabinet Secretariat, Government of India. During this Workshop, it was decided that a Community of Practice (COP) on Performance Management will be established comprising of the participants of the International Workshop. Subsequently, it was decided to expand the membership and include all practitioners interested in Government Performance Management. This COP is called Government Performance Management Peer Assisted Learning (GO-PEM-PAL).

For details Click here

About IPE

The Institute of Public Enterprise (IPE), Hyderabad is a non-profit educational society established in 1964. It is devoted to Education, Training, Research and Consultancy for business enterprises in the public and private sectors. IPE is the premier Business School at Hyderabad and is recognized as a "Centre of Excellence" by the Indian Council of Social Science Research (ICSSR), Ministry of Human Resource Development, Government of India, for doctoral studies. It has also been recognized by eight universities in India for guidance of Ph. D. scholars. It has developed strong linkages with industry and academic institutions and is the founder member of the Association of Indian Management Schools (AIMS) and is also the member of Confederation of Indian Industry (CII) and Computer Society of India (CSI).

For more information please visit


The Roundtable will be held at Taj Palace Hotel, New Delhi. It is one of the finest hotels in New Delhi, the capital of India. Delhi has been the seat of power for several rulers and many empires for about a millennium. The city’s importance lies not just in its past glory as the seat of empires and magnificent monuments, but also in its rich and diverse cultures.


There is no fee to attend to the Roundtable. However, since there is limited space, we would request you to register for the Roundtable as soon as possible.

How to apply

Participation in the Roundtable is by invitation only. Interested participants should request for an invitation by visiting our website.

For any further queries, you can contact:

Shreya Dutt
Knowledge Network Administrator
PMD, Cabinet Secretariat
Tel:     91-8130660606
Email: shreya[dot]dutt[at]nic[dot]in

Ritvik Mishra
Knowledge Network Administrator
PMD, Cabinet Secretariat
Tel:     91-8527160606
Email: ritvik[dot]mishra[at]nic[dot]in

We strongly recommend using email for all communication.