Lecture on Distinction between Control and Influence, its relevance for Management

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Date: March 5, 2014

Venue: Civil Services Officers’ Institute (CSOI), Vinay Marg, Chanakyapuri, New Delhi

On March 5, 2014, GO-PEM-PAL initiated an interaction of senior civil servants with thought leaders and experts in various aspects of management. Given that good principles of management are transcendental, it is expected that such interactions will provide valuable insights for challenges facing us in governance and public management.

This interaction was led by Professor Shailendra Mehta of IIM Ahmedabad, who delivered a talk about the distinction between 'control' and 'influence' and its relevance for public management.  He used a multimedia presentation, including the award winning movie Lincoln, to illustrate the management concepts. Prof. Mehta analysed how Lincoln skilfully managed all the various stakeholders to achieve the desired objective of passage of the 13th Amendment - Abolishing Slavery in the United States of America - by using all nine techniques of influence that modern management research has identified. He also analysed the applicability of these techniques in managing any large and complex situation, with a special reference to the challenges faced by senior civil servants in the Government of India.

The event was attended by around 100 participants that included: former Secretaries to the Government of India, former Chief Secretaries to State Governments, former Chief Executives of PSUs and distinguished academicians who are also a part of the Ad-hoc Task Force (ATF) in the Performance Management Division of the Cabinet Secretariat.